Frequently Asked Questions
Everything you need to know about your Meister timepiece.
What kind of movements are used in Meister watches?
We utilize high-precision Japanese and Swiss movements, including Miyota and Seiko quartz or automatic movements, to ensure long-lasting accuracy and reliability.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days depending on customs processing.
Are your watches water-resistant?
Yes, most Meister watches feature a water resistance rating of 5ATM to 10ATM. Please check the specific product specifications for the exact depth rating of your model.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective plastic films are intact to qualify for a full refund.
Do you offer a warranty on your products?
Every Meister watch comes with a 2-year limited warranty covering manufacturing defects in the movement, dial, and hands. It does not cover normal wear and tear or battery life.
How do I adjust the size of my watch band?
Our stainless steel bands feature removable links. We recommend visiting a local professional jeweler for adjustment, though we also offer sizing tools for purchase on our website.